Legal

Refund & Cancellation Policy

Last updated: August 2026

This policy covers Starter, Growth, and Agency subscription plans purchased on seoaeo.in and billed via Razorpay.

1. Cancelling your subscription

You can cancel anytime from Billing in your dashboard. Cancellation takes effect at the end of your current billing cycle — you keep access and remaining credits until then, and you won't be charged again.

2. Refund eligibility

SituationRefund
Duplicate or accidental chargeFull refund, once verified
Technical issue prevented use of the plan for a significant part of the cyclePro-rated refund at our discretion
Requested within 7 days of first upgrading to a paid plan, with minimal usageFull refund
Change of mind after normal use of the billing cycleNot eligible — cancel to stop future renewals instead

3. How to request a refund

Email billing@seoaeo.in with your account email and the reason for the request. We aim to respond within 2 business days and, if approved, process refunds to your original payment method within 5–7 business days via Razorpay.

4. Plan downgrades

Downgrading takes effect at the next billing cycle; you keep your current plan's features and credits until then. We don't provide partial refunds for the unused portion of a downgraded cycle.